Privacy Policy
At Carr’s UK Limited, the privacy and security of your personal information is of high importance to us. Our privacy policy aims to outline what information we collect from you, how we use it and how we manage it in order to keep it as secure as possible.

Information Collected
Personal information will be collected when you place an order with us, such as your name, telephone number, shipping/billing address, and e-mail address. In addition, we also may ask for your product/animal preferences and date of birth when entering competitions or signing up for our e-mail mailing lists. When ordering from www.carrs.co.uk or over the phone we will also collect your payment method details, however we do not store these details anywhere in our computer systems to provide the utmost security for our customers.

Our website and our products are not intended for use by children and we will not knowingly collect any information from any person below the age of 14 without parental/guardian consent.

Information Shared
We may transfer some of your personal information to third party companies who provide certain services on our behalf such as data processing, shipping, hosting of our website and address verification. We only provide these companies with the essential information needed for their services. These service providers are not authorised to use your information for their own marketing purposes or in any other manner other than needed for their services. We may disclose personal information if required by law if it is necessary to comply with such a request.

Information Sold
Your personal information will never be sold to companies outside of the Carr’s UK Limited group. However, in the event of a merger with a third party, sale/transfer of a portion or all of Carr’s UK Limited acquired assets, customer information will be one of the transferred assets.

Your Rights
You have the right to ask us to not use your personal information for marketing purposes. You may exercise this right by contacting us to inform us of your marketing preferences. All mailing list e-mails should contain information on how to unsubscribe. We only keep your personal information as long as necessary for the reason collected or otherwise required by law.

External Links
Our site may contain links to external websites of certain affiliates of ours. Please note, our privacy policy only covers www.carrs.co.uk or any other website within the Carr’s UK Ltd group. If you follow a link to any of these websites, they will likely have their own separate and independent privacy policies that we cannot accept any responsibly or liability for. Please be sure to read their privacy policies carefully.  

Cookies
A Cookie is a small data file stored by your browser on your computer hard drive. Cookies may be used to keep track of shopping sessions and information such as log in details. You can set your browser to prevent cookies being stored at any time. However your browsing experience may be at a disadvantage.

Policy Changes
We may update our privacy policy at any time. Any changes will be updated on this page. However, we will treat your personal information in accordance with the privacy policy in place at the time your information was collected.

Questions
If you have any questions about your personal information and our privacy policy, please feel free to contact us.

Terms & Conditions

www.carrs.co.uk is operated by Carr's UK Limited. Fulfilment of any order or services from this website will be by Carr's UK Limited and will be subject to these terms of use and the privacy policy. The terms of us apply to the use of this website and by accessing this website and/or placing an order via this website you agree to be bound by the terms and conditions set below. If you do not agree, you may not access this website. Carr's UK Limited reserve the right to change both the terms and conditions and privacy policy of this website without prior notice.

Access of the Site
Carr's UK Limited cannot guarantee that this website will work error-free, continuously without disturbance. You must not attempt to interfere with the proper working of the site or attempt to circumvent security, tamper with, hack in to otherwise disrupt the website or any computer, system, server or router. You are held responsible in ensuring that your computer system meets all relevant technical specifications needed to use this website. You also understand that we cannot and do not guarantee or warrant that any content of the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

Information Accuracy
Carr's UK Limited will at all times try to ensure that information on the website is accurate, but commentary and other material posted on the website are not intended to amount to advice on which reliance should be placed. Except to the extent that our Terms & Conditions apply, we make no representation or warranty that any information is accurate, complete or up to date and to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information. If you find any inaccurate information on the Website please let us know and we will endeavour to correct it, where we agree as soon as possible.

Copyright
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times the property of Carr's UK Limited. You are permitted to use this material only as expressly authorised by us.

Liability
We accept no liability and offer no warranties or conditions in relation to this website or its content to the fullest extent such liability can be excluded by law. If we are in breach of these Terms & Conditions we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

International Use
We make no promise that materials on this website are appropriate or available for use in locations outside the United Kingdom and accessing the website from territories where its contents are illegal or unlawful is prohibited. If you choose to access the website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

Questions
If you have any questions about our terms and conditions, please feel free to contact us.